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Thank you for entrusting me to care for your health, your biggest asset. Together we can work towards strengthening your body systems to overcome and prevent disease.
It is a requirement that I receive 24 hours’ notice to cancel or change an appointment. Last-minute cancellations of a pre-booked appointment, unfortunately, cause significant problems running this clinic. For every short notice and cancelled appointment, there are others who are wanting my help.
Late notice fees do apply for less than 24 hours’ notice of a cancellation or postponement. I understand that there are times when you are unable to make your appointment, so to make it fair on everybody, please make note of the following:
1st missed appointment – half fee is charged e.g.: $55. You will be sent an account
2nd missed appointment – the standard full fee will apply and you will be sent an account.
I have to make it a firm rule, with only a truly exceptional reason being sufficient to avoid the charge. This is because everyone always has a reason and it is unfair to ask to try to differentiate reasons and excuse some people but not others. It is the fairest way I can do it. So, whether you are sick, have a sick child, you have been called into work, or you are held up at work, or the car has broken down, or you have double booked yourself, you were asleep or just plain forgot; if you give 24 hours’ notice or more, then of course, there is no charge at all. When you leave a voicemail, it will record the day and time so I will be able to reschedule your appointment taken after hours.
Thank you for understanding.
LOVE body is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
There are many aspects of the site which can be viewed without providing personal information. If you send me a message via the contact page all personal information is held in confidence and can not be seen anywhere on the website by other visitors.
I may occasionally hire other companies to provide services on my
behalf. Those companies will be permitted to obtain only the personal information they need to deliver the service. LOVE body takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site. If my information practices change at some time in the future I will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let me know. You may be required to put your request in writing for security reasons.
The information on this website is for informational and educational purposes only. All statements discussed are from my own personal thoughts, experience and education. This website does not endeavour to treat or cure any medical illness; nor does it act as a guide to cover all concerns. It is advised to seek out medical advice from a professional Health Care Practitioner for personalised treatment. The author assumes no liability for undesirable outcomes.
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